Description
Open Electives (OE)
Psychology of Consumer Behaviour
UG Second Year Programme : Semester IV
Syllabus As Per NEP 2020 Academic Year 2025-26
Module 1 : Introduction to Consumer Behavior (15 Lectures)
(a) Why Study Consumer Behavior?
(b) Historical Perspectives on Consumer Behavior
(c) Consumer Behavior and Brand Success – Consumer Value, Satisfaction, Trust and Retention
(d) Theories of Consumer Psychology
(e) Advertisement : Psychology of Consumer
(a) Why Study Consumer Behavior?
(b) Historical Perspectives on Consumer Behavior
(c) Consumer Behavior and Brand Success – Consumer Value, Satisfaction, Trust and Retention
(d) Theories of Consumer Psychology
(e) Advertisement : Psychology of Consumer
Module 2 : Consumer Motivation and Emotion (15 Lectures)
(a) What is Consumer Motivation and Emotion?
(b) Motivation as a Psychological Force – Needs, Goals and Rational Versus Emotional Motives
(c) Motivational Theories and Consumer Behaviour
(d) Emotional Influences on Consumer Decision Making
(e) Maslow’s Hierarchy of Needs and Consumer Needs
(a) What is Consumer Motivation and Emotion?
(b) Motivation as a Psychological Force – Needs, Goals and Rational Versus Emotional Motives
(c) Motivational Theories and Consumer Behaviour
(d) Emotional Influences on Consumer Decision Making
(e) Maslow’s Hierarchy of Needs and Consumer Needs










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