Description
Vertical – 1 : Major
Six Sigma and ISO
SYBCOM Semester IV
Syllabus As Per NEP 2020 Academic Year 2025-26
Module 1 : Six Sigma
Unit I : Introduction to Six Sigma
♦ Overview of Six Sigma Methodology
♦ History and Evolution of Six Sigma
♦ Key Principles of Six Sigma
♦ Challenges of Six Sigma
♦ Levels of Six Sigma Certification
♦ Six Sigma Improvement Process
♦ Career Options in Six Sigma
Case Study
Motorola – https://pecb.com/article/six-sigma-a-case-study-in-motorola
Dabbawallas – https://kadence.com/the-genius-of-mumbais-dabbawalas-a-model-of-six-sigma-excellence
Unit II : Six Sigma Methodology and Trends
♦ Six Sigma Methodology / Phases – DMAIC (Define, Measure, Analyse, Improve, Control) – Purpose, Main Activities and Tools and Techniques
♦ Concept of Green Six Sigma, Fit Sigma, Lean Six Sigma
♦ Techniques and Tools used to accomplish Lean Six Sigma Goals
Case Study
Lean Six Sigma within the Manufacturing Industry: Case Studies
♦ Future Trends in Six Sigma (Digital Transformation, Integration with Artificial Intelligence (AI) and Machine Learning (ML), Agile Lean Six Sigma, Focus on Sustainability, Remote Collaboration, and Virtual Teams
♦ Role of Technology in Six Sigma Implementation
♦ Ethical Considerations in Six Sigma
Module 2 : ISO Standards, Certification and Auditing
Unit I : Introduction to ISO Standards
♦ Concept of Quality, Quality Standards – Principles of Quality Standards
♦ ISO and its Role in Standardization
♦ Benefits of ISO Certification for Organizations
♦ Overview of Common ISO Standards – (ISO 9001 – Quality Management Systems, ISO 14001 – Environmental Management Systems, ISO 45001 – Occupational Health and Safety Management Systems, ISO 21001 – Educational Organisations) – Features, Benefit
♦ The Importance of Continual Improvement (Kaizen) in ISO Standards
Case Study
https://www.bsigroup.com/en-IN/products-and-services/standards/iso-45001- occupational-health-and-safety/
Unit II : ISO Certification and Auditing
♦ Improving Standards – Utilizing Tools like PDCA and Root Cause Analysis
♦ Conducting Audits – Types of ISO Audits
♦ Steps for a Successful Audit
♦ Role of Technology in Simplifying ISO Compliance Process
♦ Linking ISO Standards to Sustainability Goals
♦ ISO Ethics and Compliance





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